Immediate solution of the Indosat call center, overcome all your complaints!
The immediate solution of the Indosat call center is good news that will solve all your problems related to this provider. Of course, the use of an Indosat provider has never escaped all the obstacles. This solution is therefore very suitable for its users.
Like other providers that have call center services, the peculiarity of Indosat services is a free 24-hour service from all networks. As you know, this call center service is the most important thing that needs to be provided by the provider company.
Because it is not uncommon for consumers to encounter many barriers when usingservice providers. With a call center, of course, consumers will easily complain, complain, and even ask for solutions to these problems. It can also be used as a vendor development medium.
This means that with complaints and complaints, of course, the provider can makeimprovements to the problems, but and automatically the provider can be even better and even better. This is the basis for Indosat to significantly maximize call center services.
The most common problems faced by Indosat users are usually the sudden loss of the network, the inability to access the Internet, payment problems or data plans. You can report all these problems to Indosatdirectly via the phone line or the official website.
Indosat has more than one call center number, depending on the starter pack you use. Here are the numbers and websites you can contact to get an immediate solution from the Indosat call center.
Free call center service
This free service provided by Indosat ooredoo is a form of concern for the supplier supplier to its consumers. You can access this free service for 24 hours through customer service who is ready to help you.
- Call the 111 number
For those of you who are Matrix users, you can call 111 for free. This service is only for Matrix users, as for other Indosat cards , they usually have to pay a small fee.
- Call number 186
One of the numbers you can use to get information about all Indosat Ooredoo products is 186. When you call this number, the answering machine automatically.
However, you don’t have to worry. Because, if you still don’t understand the information transmitted by the answering machine, you can choose to log in tocustomer service.
- Call +6221-5449501-06
The number is themile faction of Indosat. You can send the various necessary documents to the number, so there is no need to come directly to the Indosat office.
- Contact By E-mail
In addition to the phone connection, the free services get immediate solutions from the Indosat call center related to Indosat products , you can not do thisby email cs@Indosatooredoo.com. You can use this email to complain about various Indosat products from any card.
Instead of fax services, people now prefer to use email. Because, it’s easier and can send more documents in one email. In addition, the document will be automatically assembled n on the device and not splashed.
Paid call center services
Although Indosat provides free services, quite a few of its consumers prefer paid services because they are faster in terms of handling. The speed is affected by the level of traffic that calls the tersebut number.
Free services have high traffic, so it will take a long time before your phone is answered by customer service and get a service. Here are the numbers to get an immediate solution from the paid Indosat call center :
- Call the number 185
This number is provided by Indosat Ooredoo for users of Mentari Ooredoo, Matrix Ooredoo and IM3 Ooredoo. When using this service, your credit will be deducted up to 400 Rp automatically as a service fee.
This issue is for those of you who wish to submit reviews, suggestions or complaints. When you call the number, there will be customer service to serve. They will also provide an immediate solution from the Indosat call center for any complaints you make for 24 hours.
- Call +6221-3000-3000 or +6221-4538-8888
When you dial this number, you will be charged in the same way as making a call to a landline number. However, Indosat provides waivers to its customers, as the cost is cheaper compared to making contact with other landlines.
By calling the number, you no longer need to queue to be able to talk to customer service like when you call the number provided at a low rate.
You can submit all complaints on site and will get an immediate solution from the Indosat call center regarding your complaint. This will be very useful when you are in an urgent card issue and needs to be solved that day.
Call center via indosat social media
It is undeniable that many of Indosat’s customers are young people, so Indosat also has to adapt to their lifestyle. Therefore, Indosat began to spread its call center service wingson social media. The details are Twitter.
You can submit all complaints and complaints by direct message to Indosat on Twitter @IndosatCare. The answer given by the administrator of @IndosatCare is also very fast and of course they provide an immediate solution from the Indosat call center, nothing less than a phone connection.
In addition to Twitter, IM3 users can also contact Indosat through the myIM3 app. This app is very versatile as it can not only be used to submit complaints, but can also be used for various credit transaction and quota purchase processes.
Visit the official website of Indosat
For those of you who don’t have Twitter social media or don’t like to communicate over the phone, you can visit indosat’s official website in Indosatooredoo.com instead . Because, on this site, there is an Indira feature that is a virtual customer service. Indira will help you resolve all complaints.
This feature is a live chat between you and customer service via the official website of indosat. You just need to open the Indira icon in the lower right corner of the website page. Then, a dialog box will appear to fill in the name and phone number.
After that, you need to wait for customer service to be present in the conversation. If someone has responded to your complaint request, simply forward all complaints related to Indosat products as you discuss.
The response given is usually quite fast as the conversation is in real time and customer service will provide an immediate solution from the Indosat call center for your complaints and complaints.
In addition to submitting complaints, by visiting the official website of Indosat, you will get a lot of information about Indosat, such as checking credit or invoices, checking the active period of your card, knowing the update information of Indosat services, knowing the nearest points of sale, the latest promotions and customer service.
With the call center accessible through various media, indosat customers certainly get an immediate solution from the Indosat call center for all the obstacles they encounter.